Returns & Exchanges
At Faye Co Papier, we want you to be completely satisfied with your home decor and stationery purchases. If your order isn't quite right, we offer a 30-day return window for most unused and original-condition items.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags and protective sleeves are intact to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our team inspects your returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing